BANK TRANSFER

After the order confirmation, we will send you an e-mail with all the necessary payment details. Please use the order number as the payment reference. Goods will be sent after the transfer has been received by us. You will get an e-mail confirmation before the order is sent to you.

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The following accounts apply for bank transfers:

 

For orders in CZK
Account Number: 1292654026/3030
IBAN: CZ4230300000001292654026

 

For orders in EUR
Account Number: 1292654034/3030
IBAN: CZ2030300000001292654034

SWIFT: AIRACZPP 
Bank: Air Bank a.s.
Account Name: Tamara Sabo 
Address: Komunardu 20, 170 00 Prague 7, Czech Republic

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Please note that the items will be reserved for 5 working days from your order. In case we do not receive the full payment until that time, we will release the items from the reservation and cancel the order. All the incomplete funds received by that moment will be reimbursed back to the customer.

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STRIPE

Stripe provides online payments by card. Various types of payment cards are accepted.

 

The list of currently supported payment methods is visible after the order has been completed.

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PERSONAL PICK-UP

You can pick your order up directly from our studio at Mánesova 1092/42, 120 00, Prague 2 upon prior agreement. We will choose the time that suits you best. Personal pick-up is free of charge.

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PACKAGE DELIVERY

Delivery in Slovakia, Czech Republic and Germany is free of charge. If an order is shipped outside of the EU, you may be liable for taxes and other duties.

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VIA PPL or GLS

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• Czech Republic
  100 czk. Free of charge for orders above 1 000 czk. Usually up to 2 -3 business days.

• Slovakia or Germany
  100 czk. Free of charge for orders above 1 000 czk. Usually up to 2 - 3 business days.

• Europe
  Usually 2 - 5 business days.

 

The cost of delivery to the following countries is 520 CZK / 20 EUR

• Austria

• Denmark

• Estonia

• Finland

• France

• Hungary

• Ireland

• Italy

• Latvia

• Lithuania

• Poland

• Portugal

• Romania

• Spain

• Sweden

• United Kingdom

 

The cost of delivery to the following countries is 850 CZK / 33 EUR

• Belgium

• Bulgaria

• Croatia

• Luxembourg

• Netherlands

• Norway

• Slovenia

• Switzerland

 

VIA CZECH POST

Delivery takes usually more than 3 business days. The delivery times may be longer due to customs procedures at the borders.

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The cost of delivery to the following countries is 600 CZK / 23 EUR

• Belarus

• Bosnia And Herzegovina

• Cyprus

• Georgia

• Greece

• Liechtenstein

• Macedonia, Republic Of

• Monaco

• Montenegro

• Serbia

• Turkey

• Ukraine

 

The cost of delivery to the following countries is 1000 CZK / 40 EUR

• Australia

• Canada

• China

• Hong Kong

• Japan

• New Zealand

• Russia

• Singapore

• South Africa

• South Korea

• United Arab Emirates

• United States Minor Outlying Islands

 

TAM ARA reserves the right for longer dispatch times due to personal or national holidays. The customer will be informed about this on the e-shop. Thank you for your understanding and, of course, we will do our very best to send the package as soon as possible.

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TAM ARA is not responsible for any delays or damages that occured during shipping with an external company. We advise you to check the package carefully before receiving it. If you notice any irregularities or damages, do not accept the delivery and file a claim directly with the courier.

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